Zero Complaints
The Path to Continuous Value Creation
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers
Specificaties
| ISBN/EAN | 9781032894256 |
| Auteur | Gautam Mahajan |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Gebonden in harde band |
| Pagina's | 206 |
| Lengte | |
| Breedte |