Zero Complaints
The Path to Continuous Value Creation
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers
Specificaties
ISBN/EAN | 9781032880518 |
Auteur | Gautam Mahajan |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Paperback / gebrocheerd |
Pagina's | 206 |
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