The Practical Guide to Achieving Customer Satisfaction in Events and Hotels
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.
Specificaties
| ISBN/EAN | 9780367723859 |
| Auteur | Berners, Philip (Edge Hotel School, University of Essex, UK) |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 180 |
| Lengte | |
| Breedte |