The Power of Customer Experience
How to Use Customer-centricity to Drive Sales and Profitability
Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
Specificaties
ISBN/EAN | 9781789667875 |
Auteur | Martin Newman |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Paperback / gebrocheerd |
Pagina's | 264 |
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