The Power of Customer Experience

How to Use Customer-centricity to Drive Sales and Profitability

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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.

Specificaties
ISBN/EAN 9781789667875
Auteur Martin Newman
Uitgever Van Ditmar Boekenimport B.V.
Taal Engels
Uitvoering Paperback / gebrocheerd
Pagina's 264
Lengte
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