The Human Touch
Personal skills for professional success
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Specificaties
ISBN/EAN | 9781906124915 |
Auteur | Philippa Thomas |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Paperback / gebrocheerd |
Pagina's | 256 |
Lengte | 244.0 mm |
Breedte | 172.0 mm |