Operations Management in the Hospitality Industry
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Specificaties
ISBN/EAN | 9781838675424 |
Auteur | Peter (Oxford Brookes University Szende |
Uitgever | Van Ditmar Boekenimport B.V. |
Taal | Engels |
Uitvoering | Gebonden in harde band |
Pagina's | 280 |
Lengte | |
Breedte |