ITIL V3
a pocket guide
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL® V3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?
Specificaties
| ISBN/EAN | 9789087531027 |
| Auteur | Jan van Bon |
| Uitgever | Van Haren Publishing |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 166 |
| Lengte | 160.0 mm |
| Breedte | 104.0 mm |