Guide to Six Sigma and Process Improvement for Practitioners and Students, A

800x600 Today's Most Practical Six Sigma and Process Improvement Implementation Guide--Extensively Updated with New Applications and Easier Techniques Quickly gain value from Six Sigma and process improvement without deep statistical expertise Build all the knowledge you need to run your own projects Covers principles, tools, frameworks, management, and culture change For all practitioners and students, regardless of experience Extensive new healthcare examples make this an ideal guide for those involved in healthcare delivery Now there's a gentler, more approachable, less mathematical "how-to" guide to process improvement and Six Sigma project execution. Extensively updated and reorganized for faster mastery, this edition will help you build your skills step-by-step and run your own project from start to finish. Designed for practitioners in any industry, this edition also adds extensive healthcare examples, making it easier for managers and physicians to understand tools that will assist them in moving to pay-for-performance delivery models. World-class Six Sigma experts Howard Gitlow, Richard Melnyck, and David Levine introduce nine principles that are central to any successful process initiative. Next, they help you build a complete toolbox for process improvement, stressing non-quantitative approaches that don't require a strong statistical background. Building on this foundation, you'll integrate these individual tools and methods into a complete DMAIC blueprint for success. Drawing on decades of experience, the authors illuminate the management styles and cultural characteristics associated with sustaining process improvement. You'll even find practice certification questions to help you earn certification and build your career. This guide brings together all the practical knowledge you need to gain value from Six Sigma fast and run entire process improvement projects on your own. Organized to build your expertise rapidly without burying you in complex statistics, it introduces core skills through up-to-date, real-world application examples. Leading Six Sigma experts Howard Gitlow, Richard Melnyck, and David Levine guide you through all five stages of a process improvement initiative: Define, Measure, Analyze, Improve, and Control. You'll find expert guidance on maintaining and building on the process improvements you've made, changing culture around Six Sigma, and earning certification as a Champion or Green Belt, if available in your organization. Ideal for practitioners and students in any industry, this second edition adds especially detailed healthcare examples, making it an indispensable guide for physicians, administrators, and others involved in healthcare delivery. Whatever your role in Six Sigma or process improvement, this hands-on guide will make you far more effective-- every step of the way. Master nine core principles of process improvement Begin your Six Sigma project with key success factors in place Learn implementation best practices from real-world examples See how real practitioners execute on Six Sigma and the five phases of the DMAIC methodology Build your own career in process improvement Practice for your own Champion or Green Belt certification Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4