100 Practical Ways to Improve Customer Experience
Achieve End-to-End Customer Engagement in a Multichannel World
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Specificaties
| ISBN/EAN | 9780749482671 |
| Auteur | Newman, Martin |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 304 |
| Lengte | 233.0 mm |
| Breedte | 157.0 mm |